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    Waterless urinal case study – Hotel MK

    About Doubletree by Hilton Hotel Milton Keynes

    Hotel MK is a Hilton-branded hotel built into Stadium MK, home of MK Dons FC and 2015 Rugby World Cup venue. It has 304 bedrooms as well as multiple event spaces. Its conference space regularly accommodates up to 700 people for banquets, 1,000 for conferences and up to 2,500 on match day. Consequently the urinals in the conference area can experience very high usage. The hotel operates under the Hilton brand and so must comply with Hilton’s brand standards. It also takes part in Hilton’s Lightstay programme, designed to reduce energy and water usage throughout the Hilton portfolio.

    In 2016 Sue Dawson, the hotel’s Operations Director, was tasked with arranging the refurbishment of the two blocks of toilets in the hotel’s conference area. Waterless urinals were already in use in the Stadium and the hotel was keen to reduce its water usage further by installing them in the conference areas.

    Why did Hotel MK choose waterless urinals?

    Waterless urinals offered several benefits to the hotel. The conference area is not used every day so moving to waterless urinals means no water is used on the days that the conference area is not used. The hotel also needed to ensure that the installation fitted with Hilton’s brand standards for design. Waterless urinals offer an aesthetic advantage as the waste from them simply runs directly into the drains, eliminating the need for ugly pipes on show or any need to box pipes in. Draining into a wide pipe, rather than a narrow pipe as is the case with traditional urinals, also means that waterless urinals are highly unlikely ever to block.

    Why did Hotel MK choose URIMAT urinals?

    I searched online for waterless urinals but none of the ones I looked at were particularly nice looking and it was very important to us to get something that fitted with the overall look of the facility and with Hilton’s own brand standards. When I came across Ecoprod I felt that their products were much more attractive and fitted with the clean look we wanted to achieve. They ticked all the boxes for us.

    The key selling points were the fact that the urinals were eco-friendly and the aesthetics of their design – that’s what sold me.

    Sue Dawson, Operations Director

    Smooth and quick installation

    The installation was done by the hotel’s in-house team of builders and joiners in conjunction with external plumbing contractors and took only a few days to complete.

    I liaised with Edward at Ecoprod and together we agreed a plan and a delivery date. Everything went very smoothly. The products were all delivered on time. We arranged a split delivery so that one set of urinals could be installed while a second set remained in use.

    Sue Dawson, Operations Director

    Positive feedback from staff and customers

    There have been no operational issues at all since launch. Edward came down to demonstrate the cleaning regime and everything is really hunky-dory. Ecoprod has been very helpful and on the case the whole time, very diligent and attentive, making sure we had everything we needed on time and knew what we were doing the whole time.

    Sue Dawson, Operations Director

    Conference people notice the new urinals, and we do a lot of show arounds. They look so much better – much more hygienic than standard urinals.

    The cleaners have also noticed a difference. These urinals are mounted onto a wood board rather than tiles, so there’s no grout or other areas where dirt and residue can accumulate. The wood is much easier to wipe around. The hotel design is all driven by making things easier to clean so this is a really important consideration for us.

    Mark Watson, Operations Manager.

    It’s a very modern-looking facility – we’re very happy with the results – it feels fresh and modern.

    Sue Dawson, Operations Director

    Find out more

    To find out more about waterless urinals or to arrange a trial installation on your own premises contact us today.

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    Lord Rupert Redesdale

    Lord Redesdale was the Energy Spokesman for the Liberal Democrats for the House of Lords 2000-2008 during which time he introduced many members’ bills in the area of energy and conservation.

    Lord Redesdale is the CEO of the Energy Managers Association (EMA). The EMA aims to promote the development of energy management and the career structure of Energy Managers in the British economy.

    In 2016, Lord Redesdale co-founded The Water Retail Company (TWRC) with Professor Jacob Tompkins. TWRC is a licensed retailer with a focus on water efficiency and reduction strategy for its customers.

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    Professor Jacob Tomkins

    Jacob is the the co-founder and CTO of The Water Retail Company. Jacob trained as a civil engineer with degrees from UCL and Imperial. He worked as an academic, was water lead for the National Farmers’ Union and freshwater advisor at Water UK. He set up and ran Waterwise the water efficiency NGO for over 10 years. He has developed EU water legislation and recently chaired a UK Govt task force on resilience in the water sector.

    He is currently writing two books for Wiley on water efficiency and water and behaviour. He is a visiting Prof at Exeter University and has an OBE for services to water efficiency.

     

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    Harvey Djangogly

    Harvey brings over ten years of experience designing, leading, and evaluating initiatives that engage individuals, households, and employees in sustainable living, and that motivate pro-environmental change. Harvey works with and advises public, private and civic sector organisations in the UK and U.S. and abroad, focusing in particular on his passion –sustainable water use and efficiency.

    Harvey believes in the dual approach of “behaviour change” harnessed with innovative technology to achieve the goals of meeting water and carbon footprint reduction targets. The FlowlessTM by WINT solution, epitomises Harvey’s philosophy by allowing customers to monitor their water use in real time, empowering them to save water by introducing efficiencies and most importantly preventing and detecting escape of water and leaks thereby providing water security to the client’s facility/workplace

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    Marcel Napflin

    Marcel Näpflin is a long-standing member of the management team of URIMAT Schweiz AG, a leading manufacturer of environmentally friendly products in the sanitary industry. As Director for Marketing & Sales and Member of the Executive Board, Marcel has been responsible for the international marketing and sales strategy and the worldwide expansion of URIMAT. Under his leadership URIMAT developed numerous worldwide patented product innovations which save water, improve hygiene and reduce carbon footprint in restrooms.

    In his role as Business Development Manager Marcel was responsible for the development and launch of URIMAT-CONNECT, a cloud-based digital advertising system built into multi-media waterless urinals which dynamically deliver real time advertising messages via the internet. Marcel is a graduate business economist and has commercial diploma in banking. After he started his professional career in banking he worked in various management positions in the Sporting Goods Industry. 

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    Marcus Rose

    Marcus Rose is Managing Director at Ecoprod and URIMAT UK. He is a fully qualified mechanical engineer by training & background, with many years’ experience in the construction industry especially related to mechanical, sanitary and washroom applications.

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    Robert Summer

    For the last 8 years Robert Summer – Head of International Sales and Marketing – has developed structured distribution network worldwide for CONTI+ brand. The products offer great benefit for washrooms and shower rooms for public, semi-public and health sector. Today, sustainability, hygiene and smartness are key to CONTI+ solutions. Robert lives the brand and its USPs and loves to support and motivate his team on a daily basis.

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    David Houslander

    David Houslander is Business Development Manager at Liquidline, the UK’s leading coffee, water and juice hydration provider for offices, car showrooms, gyms and more. He believes that business today is not just about being a profitable silo in itself, but also about how we contribute to society – and this is one of his passions, to work with industry, find new solutions that support productivity and employee happiness and welfare within the workplace. Business is a tough environment today and David believes in working together to bring better support and meaningful solutions to Liquidline’s customers.

    Liquidline today believes fundamentally that coffee and hydration play a really important role today within all workplaces, also in schools, further education and other organisations. It does not embark on selling a metal box, but through meaningful dialogue it understands its customer ‘needs’ and then offer up appropriate solutions to meet those identified needs and this naturally involves specialist and innovative equipment. This approach is in tandem with today’s high profile requirement for services to compliment the green credentials such as its ECO roast bean that assists business today aspire at great effort to attain green credentials, be it control of plastics, recycling, water usage and carbon footprint count.

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    Martin Roche

    Martin Roche is Managing Director of Orel e3, a subsidiary of the global Orel Corporation.  In the UK, Orel is a multi award winning provider of energy saving solutions with more than £9 million and substantial carbon savings to date for our customers.

    Martin has developed two brand offerings for the UK: Lights4Sport and Go2Green.  Lights4Sport provides class leading LED indoor and external sports lighting solutions from grass roots up to Football league standards with modern controls.  Go2Green integrates heat pumps, solar PV, battery storage, insulation, infrared heating, LED lighting and Ecoprod water saving products and technologies to provide turnkey solutions to Save Cash & Carbon.            

     

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    Anthony Foxlee-Brown

    Anthony is Head of Marketing and Communications at Grundon Waste Management, the largest family-owned supplier of integrated waste management and environmental services in the UK.

    As part of Grundon’s leadership team, Anthony develops marketing and communication strategies to promote the Grundon brand, as well as engaging with customers and their employees to help them meet their sustainability goals, encourage recycling and drive waste management best practice.

    A particularly enjoyable part of his job is engaging with the wider community. These include community interest groups and wildlife trusts supported by Grundon through the Government’s Landfill Communities Fund grants.

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    Dane Vince

    Dane Vince is the General Manager at the world’s greenest football club, Forest Green Rovers, where he manages and coordinates a variety of key functions, including operations, commercial, grounds and stadium management.

    He has worked in a range of industries, including small specialist manufacturing, events sales and management, and most recently, the sporting industry, building up a diverse set of skills and experience along the way.

    The management of a football stadium is by its very nature complex and requires a wide range of skills; with the complexities of league and cup games, working alongside key departments like the 1st team, keeping within budget and meeting the needs of key stakeholders.

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    Jonathan Withey

    The Planet Mark is a sustainability certification which recognises continuous improvement in organisations, encourages practical action, and builds an empowered community of like-minded individuals.

    Jonathan joined The Planet Mark because he believes in the importance of effective measurement, engagement and communication in sustainability. He helps organisations build positive brands and make progress on their sustainability journeys as society transitions to a more sustainable way of living.

    Jonathan has an academic grounding in sustainable business practices having completed a Masters in Sustainability: Business, Environment & Corporate Responsibility. Since graduating, Jonathan has lead a project for the UN Environment Program in the Philippines as well as driving sustainability initiatives in a range of SMEs and larger organisations.

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